Statement regarding COVID-19
Update December 6, 2020: In order to be consistent with other Bay Area counties, Santa Clara County has increased the capacity limit to 20%!
Update December 1, 2020: We are still open! Santa Clara County has again moved in to the purple tier as COVID-19 cases have recently surged. Therefore, while we are open, we are open with the limitation of 10% capacity. This works out as the store is stocked to the brim, with baskets full of sale items up front. As always, you can place your order online and we offer curb-side pickup or fast shipping.
We are proud to say we have been inspected by the County twice and both times passed with flying colors. Your safety is our number one priority.
As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues to be the health and safety of our co-workers, customers and communities.
At Fillory Yarn, taking care of both the community and our employees is important to us. All employees have been trained on proper hand washing protocol, employee temperatures are checked before each shift, employees are required to wear masks, and work areas are cleaned daily.
As the shelter-in-place policies are beginning to relax, we hope you will choose to come to the store and shop. If you do, please be aware you will be required to wear a mask at all times, sanitize your hands upon entry and practice good social distancing. We will also be limiting the number of people in the store at any one time. There will be no Social Knitting or In-Store Classes for the foreseeable future.
If you are unable to, or do not feel comfortable, purchasing in store, we have added the option to shop online and choose local pickup. Just give us a call when you arrive outside of the store and we will be happy to bring your purchased items to you.
This has been an extremely challenging time for all of us. Both physically, emotionally and financially. We ask that you please practice patience and understanding while we all work through these difficult times. Please know we are taking every step possible to be your safe and enjoyable local yarn store for years to come.
We would like to express a huge THANK YOU to all our employees and customers who have supported us throughout this challenging time.